Delivery Policy

DELIVERY INFORMATION

UK Standard Delivery Lead Times (All delivery charges are on a per item basis)

Children’s Books 1 – 2 days
Wines, Beers, Spirits 1 – 2 days
Posters/Prints, Stationery Calendars 1 – 2 days
Engraved, Embroidered, Candles, Sublimation 2 – 3 days
Ceramics, Fired Glass 3 – 4 days
All other Signature products 1 – 3 days

Our urgent service reduces lead time by 1 day

Add 1 to 3 days to above dispatch times for delivery

International Delivery Lead-Times: (all products – delivered time)

Europe & USA

  • Standard – up to 5 days from dispatch

Rest of the World (ROW)

  • Standard – up to 7 days from dispatch

Notes:

  1. A day is defined as a working day – Monday to Friday
  2. A full day counts on orders placed before 11am (so order received on Tuesday 3pm on 4-day delivery means next Monday.)
  3. Next day delivery (where offered) only if order received before 11am.

Delivery Pricing (As of April 2018)

UK Standard Delivery Rates (ex VAT)

  1. Product retails for £15 or less: £3.00
  2. Product retails between £15.00 and £39.00: £4.00
  3. Product retails for £39.00 or more: £5.00

Exceptions:

  1. All Books which retail for £39.00 or less: £3.00
  2. Products are usually dispatched RM48.